Book with Confidence. My Refund Policy has you covered:

  • If there´s bad weather on the day of your trip, and the harbour master shuts down the port for small boats like mine. I will give you a FULL REFUND.
  • No questions asked.

Frequently Asked Questions

We know your time is valuable. So we've created this list of common questions along with detailed responses. In most cases you'll find a quick and comprehensive answer to your question.

We are staying in a hotel either in the Mayan Riviera region or in Playa del Carmen.
Can you pick us up at the Hotel Pier or do we take the ferry to Cozumel?

YES. You take the short ferry trip (about 25 minutes) to the island of Cozumel where our boats are based. The meeting point is the “Marina Caleta” – just a mile along the shore from where you arrive on the ferry at the Ferry Pier.

Alternatively, a taxi from the Ferry Pier will get you to our boat in about three minutes.

We are arriving on a cruise ship. Do you pick us up at the Cruise Pier or do we have to come to you?
YES. You meet us at the “Marina Caleta” on Cozumel – just a few minutes by taxi, which you’ll be able to hire right by the Cruise Pier.

Alternatively, you’ll find plenty of taxis at the Ferry Pier. The fare for four people to the marina is just $8USD and the journey takes just a few minutes.

We are coming on the ferry from Playa del Carmen, how do we find you?
You will arrive at the Ferry Pier, which is about a mile from where our boats are berthed at the “Marina Caleta”. You will receive full directions with the confirmation of your booking if you want to make the gentle stroll along the shore.

Alternatively, you’ll find plenty of taxis at the Ferry Pier. The fare for four people to the marina is just $8USD and the journey takes just a few minutes.

What time does your charter start and how long does it last?
We can set off at any time to suite you from 8.00am to 2.00pm. We offer trips lasting four, six or eight hours. If you are fishing and snorkeling trips need to be of six or eight hours to fit it all in.

How many passengers do your boats take?
All 3 of our top quality fishing vessels can take up to 12 passengers.

I see your fishing trips are based on a minimum party of six people, but we have only three people in our party. Could you book us in with another similar sized party and split the payment between us?
Your wishes about your charter are paramount, because it is YOUR private charter for the duration of the trip.

So we would not put that in jeopardy by adding another party, with different requirements, to your private charter.

What fishing tackle do you provide?
In short, only the best: Penn International®, Penn Senator® and Shimano® equipment. Unlike most local fishing charters, we also supply fresh bait, because this gives you far better results than the lures that most charters use.

How do I check if you are available on a certain day?
You can check our website at any time, night or day, and get a constantly updated completely accurate picture of our availability.

But please note, that can change in a heartbeat.

So – if you see a slot you want – book it right away. Because so many of our charters are booked by the 20,000 daily cruise visitors, the free slots tend to disappear very fast.

I am coming by ferry from Playa del Carmen. What time should I take the ferry to be in good time to meet you?
You will need to catch a ferry at least ONE HOUR BEFORE our scheduled departure time.

The ferry runs every hour from 7.00 am to 11.00 pm. So, if you want to make an early start with us, take the 7.00 am ferry and you’ll be in good time for departure at 8.00 am.

Our meeting point at “Marina Caleta” is only a mile from the Ferry Pier, which is where you will arrive on Cozumel. You will receive full directions in the email confirming your booking.

Alternatively you can take a taxi from just by the Ferry Pier which will drop you off at the “Marina Caleta” about 3 minutes later.

Are there any extra expenses we should budget for?
NO. Unlike other fishing charters, the cost of your mandatory federal fishing license and (if applicable) the license to snorkel in Cozumel’s magnificent Marine Park, fishing tackle and fresh bait (the best kind) and cold drinks are all provided, with our compliments, free of extra charge.

On the eight hour trips we also provide lunch with our compliments!

Do you have a restroom on board?
YES. And we take care of your comfort with plenty of shade and comfortable seating on the boat.

Do you cover the cost of my ferry from Playa del Carmen?
NO. This is one expense you will have to carry, because it would not be fair to our clients who come from the cruise ships.

Do you cover the cost of my taxi from the pier to your boat?
NO. This is another small expense you will have to carry.

What happens if the weather is so bad you are unable to leave the harbor?
In that very rare event, we would immediately issue you with a full refund.